An idea whose time has come
Fast forward a few years, and public sector innovation has come a long way. Organizations like 18F, USDS, and Code For America have provided guidance and demonstrated what’s possible with user-centered, delivery-focused government. Programs like DITAP and DHS’ Procurement Innovation Lab are building the capacity of public servants to purchase and manage modern technology.
More agencies are prioritizing digital services, adopting forward-thinking policies, and daring to experiment. The conversation has shifted beyond “Agile” as a methodology and now encompasses “agile” as a mindset — the idea that government can be more responsive, collaborative, and effective through a variety of practices that focus on the needs of people over organizational silos and bureaucratic processes.
But change is hard — especially in government — and that’s why the need for community and connection remains vital.