According to FedScoop, U.S. Citizenship and Immigration Services has not yet managed to fully implement agile development processes for its large-scale Transformation Program, which is an effort to move the agency’s services online.
A recent audit performed by the Government Accountability Office revealed that USCIS is struggling with contract management and is experiencing difficulties with testing and deployment — raising concerns for the success of the huge project.
Regarding the use of agile techniques, the auditors say that “software development and systems integration and testing … have not consistently been managed in line with the program’s policies and guidance or with leading practices.”
Of the eight key practices that make up agile management, the Transformation Program has fully implemented one key practice “prioritizing user stories,” failed to implement another “setting outcomes,” and “partially implemented” the other six, according to the report.
Read the full article: Audit: Immigration agency not using agile development properly | FedScoop