According to ZDNet, the Australian government’s air navigation service provider Airservices is seeking to shift IT from an internally-managed model to an “externally provisioned, commodity-based, and agile managed service capable of providing right-sized IT services”.
A recent RFP stated that the agency is looking to partner with an agile vendor to make sure Airservices is proactively “positioned to provide modern and innovative services to its customers”.
From the article:
The transformation includes a new operating model that will see Airservices work in a different way, touted as one with a more simplistic operating model with “less bureaucracy and more accountability”.
Where technology is concerned, Airservices is hoping to make better use of its systems and technology so people can “get things done more easily and clearly see who’s accountable for what”. It is also refocusing the management of its assets and projects, aiming for “more discipline”.
Airservices manages over 4 million aircraft movements carrying more than 90 million passengers, and provides air navigation services across 11 percent of the world’s airspace.
Read the full article: Airservices kicks off transformation to become ‘leaner’ and more ‘agile’ | ZDNet