The City of Boston has exemplified the principles of agile, open, user-centric development in building their new website, Boston.gov.
In a process that sought citizen feedback at every step, the city released a roadmap that shows users exactly what to expect in upcoming site development, with the ability to vote on features that are most important to them.
Boston also released the source code for the site in order to benefit the open government community, and pledged to be ‘open by default’ for all projects going forward.
“We here at the Digital Team have preached the importance of user feedback. We also know how important it is that our tools grow and adapt to our users’ changing needs, so we built our site on an open source content management system, Drupal, that is constantly tended by a vast community of developers. Keeping with that spirit of constant improvement based on input from our users, today we’re releasing Boston.gov as an open source project.”
Read more about Boston’s agile journey: City of Boston Digital Initiatives