Staffed by 50 new positions and with a budget of $36 million, the new office will aim to make the delivery of government services more efficient, starting with the Department of Motor Vehicles and its "significant customer service challenges."
Luke Fretwell sets the context for the past and present of government digital services — and offers imperatives for the future.
Practicing agile and lean methodologies requires an openness to learning and trying new things.
James Stewart, co-founder of the UK GDS, shares learnings from the agency's revolutionary transformation, including the importance of culture and process change.
Applying agile principles to city planning and data-driven decisions will help make urban centers ready for rapid change.
New technologies can help government IT departments integrate security in a streamlined process to keep DevOps teams working efficiently.
Everyone benefits when agencies help workers gain skills to keep pace with the new phase of IT modernization.
CIOs are making government more citizen-centric and saving money by turning to cloud-based solutions, big data, and automation.
As government moves toward updating aging digital systems, agencies won’t see lasting success unless they focus on cultural transformation in addition to technology modernization.
The effort to solve complex problems for the Government of Victoria led agile teams to identify key success factors for government innovation.