The natural connection between user-centered design and working iteratively is critical to staying on track in large government IT projects, according to two digital services experts who discussed the topic in a recent panel discussion. Caroline Smith, digital service expert at the U.S. Digital Service and Natalie Kurz, director of user experience at Flexion
Celestine Pressley, CIO for the Office of the U.S. Trade Representative, discusses how her agency deployed a critical application in 5 weeks. Using an agile approach, Pressley's team created a public-facing application to process tariff exclusion requests for U.S. companies seeking exemption from a new, high-profile, trade policy. "By the time I got on
At the AGL Summit last month, Ann Dunkin and Greg Godbout, who served together in the Obama Administration, talked about the history, culture, and future of the digital services movement. Ann currently serves as CIO for the County of Santa Clara. Previously, she served as CIO for the U.S. EPA. Greg currently serves as
Watch the first in a series of videos from the conference held on Nov. 7 in Washington, D.C. that featured more than 30 speakers. See event photos here: https://www.agilegovleaders.org/summit_east_2019/
A panel of UX practitioners working in government discusses the value of engaging users to create better services, and how the public sector can take steps to prioritize UX activities in projects.
Drawing on their combined experience with innovation efforts in federal, local, and nonprofit civic organizations, a panel of government practitioners at AGL Summit discussed key elements for leading change in the risk-averse public sector.
VIDEO: State and local government practitioners share ideas, priorities in open discussion on digital services
At AGL Summit on May 23 in Sacramento, government practitioners from state and local agencies and civic technology firms participated in open space discussion on the future of government digital services in California.
FI$Cal director shows how collaborative agile methods improved California’s massive financial IT system
At AGL Summit, Miriam Barcellona Ingenito, Director of the Financial Information System for California (FI$Cal), spoke about her department’s efforts to use design thinking to collaborate on serving customers better.
Agile coach shows government practitioners why traditional project management is ‘a broken system’ … and how to fix it
At AGL Summit: Kristen Morton, Enterprise Agile Transformation Coach at Red Hat, discussed how teams can work better together by adopting project management approaches that allow for better collaboration and creativity.
At AGL Summit, a panel of government innovators discussed how modular procurement can help agencies break large projects into smaller chunks of work to enable best digital services practices, improved accountability, and better outcomes.