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With a cloud platform, customer-centric model and agile approach, Michigan transformed the way it delivers health and human services to better serve case workers and those seeking assistance. On January 30th at 11am Pacific/2pm Eastern, the Michigan Department of Health and Human Services is joining Governing to discuss how it was able to break down barriers to success and create an outcomes-based culture.

Moderated by Jessica Kahn, former director at CMS and currently with McKinsey & Company, this hour-long, engaging webcast will explain how a focus on people and the right technology foundation can help governments modernize their health and human services programs. Register now to also learn:

• How to involve business, community and nonprofit partners to ensure success
• The importance of a flexible framework for future expansion
• Best practices for engaging citizens in the process

 

Learn more: http://www.governing.com/events/webinars/The-Role-of-Cloud-and-Customers-in-Modernizing-Health-and-Human-Services-98701.html