According to Government Executive, a new report is available based on a roundtable discussion earlier this year that gathered government, academic, industry, and nonprofit leaders to explore current key challenges and opportunities facing the public sector.
Participants identified a set of priorities, included in the report, that will help government IT leaders control costs while improving delivery and emphasizing the importance of people and engagement.
These priorities include:
- Insight – Using data, evidence and analytics to create insight that influences decision making, actions and results.
- Agility – Adopting new ways for government to operate, using agile principles and putting user experiences and program results at the forefront.
- Effectiveness – Applying enterprise approaches to achieve better outcomes, operational efficiency and a leaner government.
- Risk – Mitigating risk, managing cybersecurity and building resiliency to meet the mission of government.
- People – Reforming processes for hiring, developing, and retaining workers and cultivating talent; and leveraging data and technologies to build the workforce of the future.
- Engagement – Fostering a citizen-driven government through real-time, interactive feedback to engage, co-create, and co-produce services and programs.
- Digital – Optimizing new technology and infrastructure models, focusing on the user experience and incentivizing innovators to modernize how government does business.
Read the full article: Seven drivers of government transformation | Government Executive