Listen: How government is reshaping service delivery using agile, open source, and human centered design

United States Digital ServiceIn an interview published by Scoop News, Eric Hysen of the US Digital Service discusses how the Department of Homeland Security is using top private sector tech expertise to innovate the way government delivers services.

This is part of a mindset shift within federal government agencies that is rooted in a stronger focus on open source approaches and human centered design.

This focus on open source principles is part of a fundamental mind shift at the heart of US Government approach under the Obama administration to make government services more accessible and human using technology an open approaches. Hysen says this approach was motivated by the idea that People deserve a better experience of dealing with Government services.

Read full article: US Government Reshapes Core Services Through Open Source | Scoop News

Listen to the interview:

2017-04-23T23:02:34-08:00 August 23rd, 2016|Categories: Agile government, Audio, U.S. Digital Service|Tags: , |

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AGL served the government innovation community from 2014 - 2020. It has now broadened its mission and community to form a new organization, Technologists for the Public Good. Learn more and get involved at

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