GovInsider reports that Australia’s Digital Transformation Office is focused on iterating very quickly to develop the best possible services.
DTO Chief Paul Shelter says that learning from what doesn’t work is a key tenet of his agency’s strategy. Mistakes are allowed and even encouraged, “but only new ones, please.”
Such agile delivery is enabled by cheaper technologies. The cost of setting up networks, storage and computing “has gone so low”, that “you can now focus all your effort on building the very best possible product”, he said. “That’s what has raised the bar for government service delivery, and that’s what we have to do to be able to compete.”
Read the full article: Only make new mistakes – Paul Shelter | GovInsider