A case study on Medium describes how a digital services firm worked to develop an “agile contracting” response to a large-scale Request For Proposals from a local government.
The RFP acknowledged the need for a design-first, user-focused approach to the work — but the scale was massive. The responding firm realized a modular approach was needed in proposing a solution.
From the article:
This is the first local government RFP we’ve seen that is beginning to move towards thinking of digital government services as an ecosystem of data-sharing applications with both constituent- and staff-centered interfaces …
With a small, purpose-built team we assembled specifically for this project, and abiding by our core value of transparency, we realized we didn’t feel right to make a wild guess about a solution, before we’d even begin discovery. So we decided to recommend an “agile contracting” response to complement our agile design, development, and workflow approach.
Read the full article: Case Study: Building an agile response to a local government RFP | CityGrows via Medium