NYC opens door for providers of user centered design services

New York CityStateScoop reports that the New York City Department of Information Technology and Telecommunications (DoITT) is launching new master contracts that will make it easier for the city to do business with a broader group of design contractors.

Vendors that offer human centered design services can compete to earn a spot as part of the master contracts. City agencies will then have a faster, pre-confirmed avenue for purchasing design services.

From the article:

The technology office released a request for proposals (RFP) to the design industry through a program called Government x Design. The program is the first major effort under the NYC Gov Lab & Studio, a DoITT initiative started to ensure citizens receive “flexible and scalable user experience and human-centered design services” from the city government …

This offering is a continuation of the city’s increased focus on human-centered design within the last several years. Redesigns of the city’s main website, its 311 mobile app and NYC Open Data website were all launched under the same banner of improved usability with an eye on enhanced service delivery for the public.

Read the full article: NYC taps design industry with ‘Government x Design’ master contracts | StateScoop

2018-03-13T14:59:10-08:00 March 13th, 2018|Categories: Agile government, Human Centered Design, Local Government, New York City|Tags: |

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