New York City is embracing the agile principles of transparency and teamwork by launching an online portal to highlight its digital services strategy, according to Government Technology.
Mayor Bill de Blasio announced in a blog post that the city is laser-focused on making services accessible, and invites citizens to explore and comment on the goals presented in the playbook.
“The New York City Digital Playbook outlines how we want residents to experience city services and how we will use digital tools to strengthen communities, online and off,” de Blasio’s post reads. “The guidance within the Playbook will challenge all of our agencies and service providers to rethink the way they reach New Yorkers. … This is an internal vision and strategy document that we will immediately begin to implement across government.”
Streamlining digital projects across agencies is a key tenet of the playbook, but so is working openly and cooperatively with the public, says Chief Digital Officer Jessica Singleton.
“[W]e believe it’s also important to improve our collaboration with the civic tech community,” she wrote in an email to Government Technology. “By doubling-down on our commitment to openness and creating a formal pipeline from government to New York City’s incomparable tech and design community, we will serve New Yorkers in a smarter and more effective way.”
Explore NYC Digital Playbook
Read the full article: NYC Digital Playbook prioritizes service delivery | Government Technology