Register for AGL Live: “To Thine End Users Be True: The Role of UX in an Agile Team”

An online community discussionUX photo on October 9 will bring government and industry practitioners together to examine why UX in the public sector is hard to get right.

Discover what’s causing communication and talent gaps in the procurement of UX services — and how agencies and contractors can start working together to solve the puzzle of government user experience.

The event is hosted by Agile Government Leadership as part of the AGL Live series of online discussions with government innovators.

October 9
12p PT / 3p ET

Online – register for your event link (free!)


  • Mike Palmer, DHS Digital Service
  • Rachel Kroft, CivicActions
  • Dana Chisnell, Center for Civic Design
  • Michael Akindele, Product Design / Technology Innovation
  • Charles Tsui, Appian Corporation / Code Modern
  • Christy Hermansen, General Services Administration


  • What’s going well in government UX — and what isn’t
  • Why government contractors struggle to hire good UX talent
  • The surprising make-or-break role of UX in DHS FLASH and other technical challenges
  • How you can tell the difference between a good or bad UX-er during an interview
  • How to successfully write UX requirements into solicitations
  • The truth about Product Ownership and UX

Learn more and register (free) >

About the Author:

AGL served the government innovation community from 2014 - 2020. It has now broadened its mission and community to form a new organization, Technologists for the Public Good. Learn more and get involved at

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