Prompted by federal initiatives and cost savings, many states are making strides in modernizing outdated health and human services systems, according to Government Technology.
As agencies shift towards a modular, agile approach to procurement and implementation of healthcare systems, they are looking to the real-life examples of how other states have done this.
One benefit of the modular approach is that it breaks down large and complex projects into smaller increments, making the overall effort more manageable. Take, for example, the experience of Texas’ Department of Family and Protective Services. In modernizing its child welfare case-management system, the agency initiated component projects when funding was secured, requirements were well established and the organization was ready. It was a successful and cost-effective strategy.