You and your legacy system have been together for a long time, but you know you need something new. But how do you do break up? The answer is "slowly, piece by piece," says Ashley Owens, Director of Acquisition at 18F. Owens was joined by a panel of legacy experts at the AGL
What is the emerging role of nonprofits in partnering with government agencies to support digital services? Experts from a range of organizations weigh in at the AGL Summit held in Washington, D.C. on Nov. 7, 2019. Panelists included: Melinda Burgess, Director of Community Engagement, AGL Association Dan Levenson, President, Digital Services Coalition Kelli Shewmaker,
How would a federal acquisition strategist create a procurement from scratch with multiple vendors and a cross-functional team? Brent Maravilla with the U.S. Digital Service, tells the story about how he worked with the Smithsonian’s National Museum of African American History and Culture to create a procurement for a digital-related exhibit that involved vendor and staff collaboration in advance of a Request for Proposal.
Procurement is at the heart of the way government provides services to the public, said Former Deputy U.S. Chief Technology Officer Cori Zarek. "It is critical that we look at how we acquire technology and how we partner with the vendor community," she added, introducing a panel of experts at the AGL Summit on Nov. 7, 2019, in Washington, D.C.
The federal government is desperate to find vendors who are "amazing at going out to user communities, teasing out their needs and translating those needs, iteratively, into amazing products," says Michael Palmer, acquisition strategist with the U.S. Digital Service. Palmer delivered a lightning talk titled "Design Makes the Difference" at the AGL Summit in Washington, D.C. on Nov. 7.
More than ever, the federal government is focused on a compressive, evolving data strategy, including the approval of the Foundations for Evidence-Based Policymaking Act of 2018, a law signed by the president a year ago. With unprecedented amounts of data sets coming out of departments, what should federal chief data officers do to get a handle on all the data? "Data governance," says FERC Chief Data Officer Kirsten Dalboe.
Design partner Ashleigh Axios says that while government and social sector workers should not have to feel the daily weight of the world on their shoulders, their work shapes lives and can potentially impact millions of people and future generations.
The natural connection between user-centered design and working iteratively is critical to staying on track in large government IT projects, according to two digital services experts who discussed the topic in a recent panel discussion. Caroline Smith, digital service expert at the U.S. Digital Service and Natalie Kurz, director of user experience at Flexion
Celestine Pressley, CIO for the Office of the U.S. Trade Representative, discusses how her agency deployed a critical application in 5 weeks. Using an agile approach, Pressley's team created a public-facing application to process tariff exclusion requests for U.S. companies seeking exemption from a new, high-profile, trade policy. "By the time I got on
At the AGL Summit last month, Ann Dunkin and Greg Godbout, who served together in the Obama Administration, talked about the history, culture, and future of the digital services movement. Ann currently serves as CIO for the County of Santa Clara. Previously, she served as CIO for the U.S. EPA. Greg currently serves as