While FLASH was flawed, it showed the tremendous potential of running a contracting process that rewards excellence at designing and building working software, rather than competence in writing proposals and navigating bureaucracy.
Eric Hysen of the US Digital Service discusses how the Department of Homeland Security is using top private sector tech expertise to innovate the way government delivers services.
The director of DHS Digital Services says vendors who aspire to the new FLASH contract must not only "check the boxes" in the agile playbook, but understand why the process needs to be instilled in the agency.