UKAuthority.com reports that LocalGovDigital, a network of digital practitioners in local government, is calling for the use of common platforms, open source, open standards, and Agile methodologies for councils as those agencies develop new digital services for customers. The practitioners’ group published a draft standard as guidance for local governments which reflects the priorities outlined in the Digital By Default Service Standard for central government.
It begins with understanding users’ needs, putting in place a plan for ongoing user research, and getting a sustainable multidisciplinary team together.
Then comes a direct reference to the central government manual in a standard for using agile, iterative and user-centred methods to create a service, and in ensuring there is scope for it to be iterated and improved . . .
Phil Rumens, vice chair of LocalGovDigital, told UKAuthority: “I’m keenly observing their development and think platforms such as Pay and Verify could work across local government digital services, if councils are given the right resource to deliver this.”
Read the full post: Councils urged to use agile, open source and platforms | UKAuthority.com