At AGL Summit on May 23 in Sacramento, talks from government practitioners focused on the future of digital services for the state of California and beyond.
Ann Dunkin, who led agile transformation efforts as CIO of the Environmental Protection Agency during the Obama administration and currently serves as CIO for the County of Santa Clara, offered insights on how governments can create a culture of innovation from within.
As an example, Dunkin talked about her organization’s recent efforts to upskill current staff and foster partnerships and collaboration across departments. She explained that without a learning-oriented culture, innovation efforts will not have lasting effect.
“You can’t work differently in the same environment, and you can’t just change the physical structure and expect the environment to change,” she said. “Culture is what’s necessary for innovation.”